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Case Studies » Business Expansion
for Telemarketing and Telesales company
Telemarketing and Telesales company specialising in outbound B2B telemarketing and inbound projects and offers a variety of services including, Appointment setting, Lead generation, Data cleansing and enhancement, Data capture, Company profiling, Market research / Event planning, Seminar booking, Database acquisition and management, Consultancy, Inbound response lines. Our commissioned report for restructuring and relocation was implemented.
for Furniture Manufacturer and Retailer
Our director was initially involved as the stockbroker responsible for arranging the flotation and then appointed as an Executive Director. Maintained Company's relationship with the City and then arranged Full Listing liaising with Company Stockbrokers, Solicitors, Auditors and Stock Exchange.
Identified organisational needs and growth requirements and formulated and controlled the corporate policy for support services. The Company expanded from 5 showrooms and factory to thirty six showrooms nationwide with new modern Midlands based factory and Mail Order subsidiary. Introduced, managed and financially controlled Facilities Management programme with regular monitoring and negotiated suppliers' contracts with substantial savings.
Re-organised IT telecommunications network and implemented and expanded needs to compliment Company's growth programme with major annual savings. Re-organised, relocated and oversaw the Customer Care After Sales Service division.
Evaluated potential sites and negotiated leases with Landlords and Developers for new showrooms. Produced detailed specifications for each property including fitting out and signage, arranged Tendering and allocation of contracts with sub-contractors and oversaw all work. Liaised with relevant parties including Architects, Local Planning and Building Inspectorate and Environmental Health, to maintain adherence to Health and Safety regulations. Negotiated with associated parties and local community representatives.
Arranged construction and installation of company's Exhibition Stands and ancillary requirements at various shows, including the Ideal Home Exhibition.
Evaluated requirements for Company vehicle fleet and negotiated financial package. Undertook all fleet management including Company Car Policy, together with insurance, maintenance and allied matters on a day to day basis resulting in substantial savings over a 4 year period.
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